Terms & Conditions

Thenga, operating under Indian laws, offers website content and services (

1. General

To use this Site, you must be over 18. Minors need guardian consent.

By using this Site, you agree to our Terms and Conditions. Do not use it if you disagree.

2. Privacy

Review our privacy policy to understand our practices.

3. Pricing and Payment

Our Site displays product prices, all in Indian rupees.

Website Provider can change prices, products, and services.

We may correct errors, update info, or cancel orders without notice.

Our platform employs a secure third-party payment provider to manage transactions. Usage is subject to their terms, which we don't control. We aren't liable for their service's timeliness or payment handling.

We shall not be liable in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our bank from time to time.

Delivery and shipping

We endeavour to deliver all orders within 7 days of receipt of the order. There may, however, be anomalies in delivery times but we will endeavour to keep these to a minimum. For details regarding timelines for delivery of bulk orders please contact operations@thengacoco.in

Sales are "first come, first served". The merchandise may not be restocked once sold out. No information regarding the presence of any product in our stock will be guaranteed and we will alert you only when an item is sold out.

All deliveries require the named person’s signature, so please ensure you are available at your selected delivery address to take delivery of the purchased products.

We reserve the right to cancel your order due to issues arising out of inventory or other internal issues.

We currently ship products to customers located in India.

Products and services described are for personal use only.

Resale of merchandise is not permitted without permission.

We reserve the right to refuse or limit orders placed by dealers or resellers.

For bulk orders please email operations@thengacoco.in

Accuracy of information

We strive for accuracy when describing our products. However, we don't guarantee that product descriptions, colours, or other content are error-free.

The quality of purchased products may not meet your expectations.

Products are locally sourced and handmade to promote zero waste. Variations may occur due to climatic conditions, seasonal changes or traditional processes.

Intellectual property rights

All content on this Site, including trademarks, logos, text, graphics, and software, is the property of the Provider and is protected by India's intellectual property laws.

Without prior written consent, reproduction, modification, or exploitation of any part of this Site is prohibited, except where permitted by law.

Reproduction or copying of content, whether for commercial or non-commercial purposes, is strictly forbidden.

Your obligations and responsibilities

By using this Site, you agree to comply with the Terms and Conditions and all instructions posted on the website. You must act in accordance with the law and in good faith.

You are prohibited from hosting, uploading, modifying, or sharing information that violates legal standards.

Content should not belong to others or violate laws. Avoid harmful, offensive, or misleading material. Respect privacy, intellectual property, and security. Do not impersonate, distribute malware, or threaten national unity. Adhere to guidelines for responsible online behavior.

We retain the right to remove from the Site any content that contravenes any of the above conditions.

Third party links

We are not responsible for the content of any third party websites or any other websites linked to or from the Site. Links appearing on this Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any third party website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, third party website pages or any other websites linked to or from the site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all website pages that you visit.

We may request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link and cease any linking.

Suggestions

Any feedback you provide us will be treated as non-proprietary. By posting any Suggestion, you grant us the right to copy, use, reproduce, modify, adapt, translate, publish, sell or assign the Suggestion. Your Suggestion will not be returned and we may use it without any form of consideration, for any purpose.

Thenga products are based on natural ingredients. Our products contain natural nuts, seeds and fruits. If you have allergies, please read the product label.

Representations, Warranties and Limitation of Liability

We make no warranties of any kind, express or implied, in connection with these Terms and Conditions or the Site. This includes warranties of fitness for a particular purpose.

If you make a Suggestion, you warrant that you own the rights to it, and that it does not contain viruses or spam. You may not use a false email or mislead us. You agree to indemnify us for claims related to your Suggestion.

Our products are designed with your well-being in mind. Please review the ingredient list before use to ensure compatibility with your unique needs. Discontinue use if irritation occurs, and consult a healthcare professional.

In no event will we be liable for any DIRECT, indirect, special, punitive, EXEMPLARY, incidental, or consequential damages of any kind related to the Site or your use thereof.

Limitation period

You agree that no claims or action arising out of, or related to, the use of the website or these terms and conditions may be brought by you more than one year.

Indemnification

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your use of the Site or breach of these Terms and Conditions. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

14. Governing law

These Terms and Conditions shall be governed by and constructed in accordance with the laws of India and shall be subject to the exclusive jurisdiction of the courts at Bangalore, Karnataka.

15. Disputes

With respect to any dispute regarding the website, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of India and the courts of Bangalore, India.

In case any dispute cannot be resolved amicably at the first instance, the dispute shall be referred to a sole Arbitrator.

16. Severability

If any provision of the Terms and Conditions is determined to be invalid or unenforceable in whole or in part...

17. General

Full agreement: You acknowledge and agree that these Terms and Conditions constitute the complete and exclusive agreement...

Amendments: We have the right, to change these Terms at any time by posting the changes on the website. Any changes are effective immediately upon posting to the Site.

No agency / partnership: Nothing in these Terms creates any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance does not affect our right.

Termination: We reserve the right, to terminate this agreement at any time. Your continued use of the website thereafter constitutes your agreement to all such changed Terms.

These Terms and Conditions are effective unless terminated by the Website Provider. You may terminate them at any time provided you cease using the Site.

Redressal Of Grievances

If you have any questions regarding the Site, you may reach out to us at operations@thengacoco.in (the “Grievance Officer”).

Use Outside India

Although the Site may be accessible worldwide, we make no representation that materials on the Site are appropriate for use in locations outside India.